PAYMENT & DELIVERY
You can pay by all major credit or debit cards listed on the Site. Please note We are unable to accept payment by American Express. Payment will be charged at the point of submitting your order, usually just before dispatch.
For pre-release orders your card will be preliminarily checked for security purposes. You will be charged for the full amount of your order up to 7 working days prior to the release date as confirmed by the manufacturer.
Upon submitting your order, you confirm that the payment card that is being used is yours, and you meet the age restrictions for the title purchased.
All credit/debit card holders are subject to validation and fraud checks and authorisation by the card issuer. If the issuer of your payment card refuses to authorise payment to us, We will not accept your order, We will not be obliged to inform you of the reason for the refusal and We will not be liable for any delay or non-delivery. We are not responsible for your card issuer charging you as a result of Our processing of your credit/debit card payment in accordance with your order.
You authorise us to debit your nominated payment card to recover all charges and amounts due and owing to us.
All orders placed before 2pm will be dispatched the same day, orders placed after this time will be dispatched the following day.
For most orders we use Royal Mail 1st class, please allow 2-3 working days for delivery. Larger items will be sent using UPS next day. Items with high value may require an adult signature.