Contact The Save Point
Need help with an order, product, event, or preorder?
Send us the details and we will point you in the right direction. For order questions, include your order number so we can find everything quickly.
Include your order number, name, and email address.
Ask about availability, releases, sizes, kits, or accessories.
Check event times, formats, age guidance, and spaces.
Drop in for trading cards, kits, collectibles, and supplies.
Email us
For the quickest written support, email savepointlarne@gmail.com. Tell us what you need help with and include any useful order, product, or event details.
Order support
If you are asking about an order, include your order number and the email address used at checkout. For delivery questions, tracking details, returns, or damaged items, photos can help us resolve things faster.
Preorders and releases
Ask us about release dates, preorder windows, mixed baskets, collection, or whether an upcoming item is suitable for your collection, deck, army, or build.
Product advice
Not sure which sleeves fit, what kit tools you need, or where to start with a game or model line? We can help you narrow it down without making it awkward.
Events
For Friday Night Magic, Pokemon Club, organised play, and casual meetups, contact us before you visit and we can confirm what is happening and what to bring.
Returns
Before sending anything back, contact us first so we can confirm the next step and give you the right return instructions.
Useful links
Need a specific policy?
Delivery, returns, and account pages cover the common order questions.