How do I cancel an order?

If you have made an order and wish to cancel, please give us a call, or send us and email with the order number. If the item has not yet been dispatched, we will cancel the order immediately. If the item has already been dispatched, you will need to return the item to us un order to receive a refund.

How do I get a refund?

If you are not happy with the item or service you received, please give us a call or send us and email with the order number. you will need to return the item to us in order to receive a refund.

How do I send a console in for repair?

When sending a console in for repair, it is recommended the package the console well, in a suitable sized box. Please remove any games, or memory cards when possible. there is no need to send us cables or controllers, unless they are directly related to the issue.

When you choose a collection service, you will not need to print a label, you just select the day for collection, and make sure you have the console packed and ready for collection. The driver will bring the shipping label.

How do I track an order?

Tracking the status of an order is simple, just head to order tracking, input the order number, and email address used to place the order.

How much does shipping cost?

We offer free next day delivery throughout the UK for all our products. International shipping will be calculated at checkout.